Communication - Frequently Asked Questions
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Communication - Frequently Asked Questions
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ABANDONED / SCRAPPED CARS
Q. There is an abandoned car outside my house. Who do I ring or contact?A. Ring Croydon Council on 020 8726 7100 or visit their website
www.croydon.gov.uk . You may also use text to report a problem - phone no is 60660 followed by
"ENV". BUT If the tax disc is out of date you should ring the DVLA on 0800 032 5202 with the following information - exact location of car, make, model, colour and registration number if possible. Q. My car is "clapped out" and I need to dispose of it.A. Phone "Operation Scrap-it" information line on 020 7747 4822 or visit the website www.londoncouncils.gov.uk , alternatively arrangements can be made with Croydon's abandoned vehicle unit on 020 8726 7100. DOCTORS / DENTISTS
Q. I am moving into the Kenley area. Who do I contact to find a doctor or
dentist?A. Try Croydon Health Authority on 020 8401 3900 DUSTBINS / WHEELED BINS
Q. Whom should I contact if my dustbin/wheeled bin is not collected on the day and
what is the day due?A. Ring 020 8255 2700 for missed collections. See www.croydon.gov.uk for schedule of collections. You may also use text to report a problem - phone no is 60660 followed by "BIN". FLY TIPPING
Q. There is a load of rubbish dumped around the corner, some tyres, and a Christmas
tree. I want it gone.A. Ring Croydon Council on 020 8726 6900 for fly-tipping on a public highway, 020 8726 6200 for fly-tipping in a park or open space or visit their website www.croydon.gov.uk . The council will remove any rubbish as soon as possible. In the past the council has examined dumped rubbish with a view to prosecution. If you know who did it, or have a vehicle registration number, please report the fact. You may also use text to report a problem - phone no is 60660 followed by "ENV". FRIDGES / FREEZERS
Q. I have a fridge/freezer to dispose of - whom do I contact and does it cost
anything?A. Ring Croydon Council on 020 8662 8002 to arrange a collection or visit their website
www.croydon.gov.uk . Croydon Council will collect and dispose for a charge of £15. GRAFFITI
Q. I am a private house dweller or small business owner and graffiti has been painted
on my wall.Will Croydon Council remove it? I know who did it! A. LBC have a promise:
LOCAL CROYDON PAPERS
Q. Are there any local newspapers and do they have websites to access for
information?A. There are three local papers that devote space to local news/events:
MEMBERS OF PARLIAMENT / COUNCILLORS
Q. Who are my local councillors, Member of Parliament and the member of GLC?A. All our local councillors and members of parliament are available on websites.
Local councillors Kenley Ward: www.croydon.gov.uk Email addresses are:
Note that their surgeries are on the first Saturday of the month, 10.00 - 11.30 am, 36 Brighton Road, Purley. (If preferred also by private appointment and will visit residents at home). Phone numbers are available on the Croydon website as above. Member of Parliament for Croydon South: Richard Ottaway on website:
www.croydon.gov.uk
or www.richardottaway.com The Croydon and Sutton member for Greater London Council: Stephen O'Connell on website
www.croydon.gov.uk . NEIGHBOURHOOD WATCH
Q. If I want to start up or join a Neighbourhood Watch Scheme, whom should I
contact?A. Sarah Gardner, Neighbourhood Watch liaison officer for the police is a good place to start. NUISANCE PROBLEMS
Q. I have a problem with noisy neighbours/their bonfires.A. Ring Croydon Council on 020 8760 5483 or visit their website
www.croydon.gov.uk . You may also use text to report a problem - phone no is 60660 followed by
"ENV". A. Noise from cars and lorries on the highway.....NO. PENSION SERVICE
Q. Is there any help I can get regarding Pension Credits or Council information
regarding pensions?A. The Pension Service and Croydon Council are working jointly to give better access to information on the above. The Local Pension Service Information surgery is held in Access Croydon, Taberner House, Park Lane, Croydon CR9 3JS (Opening hours: Mondays and Thursdays 10am - 1pm). You may also visit the official Pension Service website: www.thepensionservice.gov.uk . PLANNING PROBLEMS
Q. My neighbour is planning a substantial extension. What happens, whom should I see
and what should I do? ......OrQ. I want to extend my house and need guidance on how to proceed. A. Ring Croydon council on 020 8726 6800 or contact their website:
www.croydon.gov.uk . POOR ROADS
Q. There are potholes outside my house that are dangerous, drains and/or gullies are
blocked:A. Ring Croydon council on 020 8726 7100 Q. Road and Pavement Faults - an alternative:A. If there are potholes, faulty lights, damaged or missing signs, an alternative to ringing LBC is to contact Transport for London (TfL) by phone on 0845 305 1234 or visit www.tfl.gov.uk to report the problem. STREET LIGHTING
Q. Street lighting is not functioning correctly. It is on all day but not at
night!A. Ring Croydon council on 020 8726 7100 or contact their website: www.croydon.gov.uk . You may also use text to report a problem - phone no is 60660 followed by "ENV". Please give lamp number and road. WALKING FOR INTEREST
Q. I know that both Croydon council and the City of London give conducted walks/tours
of common lands and other local places of interest. Where and when do they take place and can anyone go?A. Both give numerous walks throughout the year that you can join but sometimes there are certain restrictions. Website addresses are: www.cityoflondon.gov.uk and www.croydon.gov.uk . |
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We are unable to answer, 'What is the meaning of life' and the old favourite for youngsters, 'Daddy... where do
babies come from...?', but the subjects that we can answer, are listed below.
